Refund policy

At LaundrySorterCart, we aim to provide practical, reliable products that help simplify everyday organization. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

30-Day Return Policy

Customers may request a return within 30 days of receiving the order.

To be eligible for a return:

• The item must be unused and in its original condition
• The product must be returned in its original packaging
• Proof of purchase or order confirmation is required

Free Returns

We offer free returns worldwide within the 30-day return period. If you would like to initiate a return, please contact our support team for instructions before sending the product back.

Refunds

Once the returned item has been received and inspected, we will notify you of the refund status.

If approved, the refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include photos of the product and packaging so we can resolve the issue quickly.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return once used.

If you have any questions regarding a return, please contact our support team.